We aim to ship all orders within 48 hours (excluding weekends and public holidays). Where stock is currently unavailable, we will inform you of the estimated shipping date at the point of placing the order and shipping will take place as soon as the item is available again.
On placing the order you will receive confirmation that we have received your order. Once shipping has been processed by our warehouse you will receive an email indicating that the order has been shipped, who it has been shipped with and the approximate delivery date. Once shipped, the actual delivery time will depend on your location. While in the vast majority of instances this will be less than 5 working days (excluding weekends and holidays), some destinations outside the USA and the EU may take longer.
Unless special offers are in place, worldwide shipping charges are as follows:
- All orders including a BionicGym + BionicGym Pro+HIIT is shipped for free within the United States and Canada.
- All other orders are shipped at a charge of $6.99 - $49.99 depending on quantity of items ordered and shipping country.
OUTSIDE the USA, EU, UK and Australia customers may have to pay local customs fees and taxes. Apologies as we do not deliver to Australian PO boxes.
We regret that we are currently unable to ship to India, Russia and Mexico at this time.
Policy dated April 2022.