Frequently Asked Questions
- BionicGym is designed for healthy adults looking for a low-impact, real cardio workout — from the comfort of home.
In addition, BionicGym is used by many who find regular exercise difficult due to injury or a medical condition. Be pruduent if you have a serious medical condition or injury, double-check with your doctor that you can exercise with BionicGym.
- Yes. You should not use BionicGym is you:
-Have a pacemaker or other implanted electronic device.
-Are pregnant or recently gave birth (within the past 3 months).
-Have been diagnosed with epilepsy, severe heart conditions, or deep vein thrombosis (DVT) in the past year.
-Are under active medical treatment or have had recent surgery.
-Have open wounds, inflamed skin, or severe varicose veins where the wraps would be placed.
You can find detailed safety information in our manual here:
- Yes. There is a one-year technical warranty on the product. Note the electrodes are consumable and the wraps are a garment and are expected to be replaced from time-to-time depending on usage.
- If you decide to return your BionicGym within 30 days of receiving it, you can do so. Once the return has been received it will be inspected by our warehouse team. If the gel pads are attached to the BionicWraps or the returned BionicGym does not meet the required hygiene standards, there will be a $128 return fee deducted from your refund amount. Please note that depending on your bank, it can take up to 7 days for the refund to be credited to your account.
Returned goods shipping costs are your responsibility and are non-refundable. You'll receive instructions including a return address from our dedicated Customer Support Team. We recommend you use a trackable shipping method such as UPS or FEDEX. In order to process your refund, we must receive the returned product.
- With training: typically 500+ calories. In the laboratory when we’ve tested people - once they were used to BionicGym and had trained upon it - people were able to exercise at a rate burning 500+ calories/hr. Like the calories burnt on a bicycle, this figure varies enormously.
- If you have any medical concerns , or are recovering from injury we strongly recommend that you consult your doctor first. BionicGym stimulates your muscles with low-level electrical impulses, similar to NMES systems used in rehab.
- No!!
You lose some control over your muscles so switch the unit off before doing anything potentially dangerous... even walking upstairs, etc. Please be sensible!
- Yes, in most cases. But since individual conditions vary, it’s best to check with your healthcare provider before use.
- BionicGym should not interfere with medications, but it should never be used with electronic implants (like pacemakers).
- BionicGym is FDA-registered and complies with safety standards for electronic stimulation devices. However, it is not a medical treatment and does not claim to cure or treat any condition.
- Please get clearance from your doctor before use if you’re recovering from surgery or have a chronic condition (e.g. MS, fibromyalgia, heart issues, etc.).
- Yes! It’s designed for regular use, just like cardio workouts — and you’re in control of the intensity.
- The electrodes are positioned on the upper legs but BionicGym’s sophisticated impulses bring in all the muscles of the lower limbs. E.g. The nerve to the calf muscle runs through the thigh so we target it there giving you calf contractions... We even have a program that preferentially targets the glutes (bum). At low levels - for easy calorie burn - the perceived contractions will be primarily in the thighs. Of course, at higher levels, you get a proper cardio workout.
- They feel great! And energized - especially those using it at high intensities. Many report substantial weight loss, particularly those who use it a lot over a short period of time and with a diet. Obviously, people also report being able to run further, faster, etc. Some like the convenience of doing it at a low level for hours while working and others like to get the endorphin rush of a more intense workout.
- Yes! BionicGym at high intensities makes people sweat, be breathless and the heart races. For many people the heart rate responds immediately in the very first session. As they push up the intensity of the workout their heart rate increases like they were running. For others, it may take several weeks of training to acclimate. It depends upon your body type and fitness level. Some long distance athletes (with slow-twitch muscle fibers and big efficient hearts) may find that they need to train up these metabolic pathways with their BionicGym first to get a really good response. Likewise for some people who are unfit and lacking 'explosive' cardio-training. Here, we need to train up the muscle fibers to burn sugars at a high rate... then this places a high demand for oxygen and blood flow, increasing your heart rate.
The heart rate response is higher when you use your BionicGym standing and also depending on the Workout you choose - we recommend "Twinkle-Toes" standing as it brings in a lot of calf contractions.
- We haven’t had the resources yet to research the full benefits of BionicGym. Each new form of training, e.g. plyometrics or interval training, confers a specific training benefit. BionicGym is quite unlike any voluntary training and so the adaptive mechanisms will be unique. We know that BionicGym can greatly increase the fitness levels of ‘normal’ people. However, whether it can increase the fitness of the elite athlete above and beyond what he could do with just normal/ ‘voluntary’ training remains to be tested.
There are many areas of research that we wish to pursue. E.g. simply as a complement or even substitute for some of their regular exercise sessions. Allowing greater training without loading the joints/ bones in the same way. Or, say, to train particular muscle fibers that cannot be ordinarily trained outside of competition. Or to develop particular metabolic pathways, e.g. the lactate shuttle pathway. Or a potentiator/enabler for regular exercise. We have some interesting case/anecdotal evidence that if you do an intense but short (say ~15min) bout of BionicGym a half-hour or more before an activity like soccer then your performance will improve. Surprisingly your heart rate will be higher but everything feels much easier.
We believe that in many disciplines/events athletes will not be able to compete without using this training technique.
- No. And because we are all so different it is difficult to give an accurate estimation without monitoring the effect on your body. Many people use a heart rate monitor as an estimate of calories burnt.
- We say typically every 30 sessions or so. However, this very much depends on your skin type/condition, how you use them, or if you sweat a lot.
- No. The stimulation is designed especially for your legs and will not work well elsewhere and is potentially dangerous.
- You can see the full BionicGym manual here:
Yes, you can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) funds to purchase BionicGym. To do so, you'll need a Letter of Medical Necessity (LMN) from a licensed healthcare provider, as exercise equipment like BionicGym typically requires this documentation for HSA/FSA eligibility.
To simplify this process, BionicGym has partnered with TrueMed.
Here’s how it works:
Add BionicGym to Your Cart – Visit our website and select the BionicGym unit you'd like to purchase.
Choose "TrueMed - Pay with HSA/FSA" at Checkout – During checkout, select the option to pay with HSA/FSA via TrueMed.
Complete a Quick Health Survey – You'll be directed to TrueMed's website to complete a brief health survey.
Obtain Your LMN – A licensed medical provider will review your responses. If you qualify, TrueMed will issue an LMN, enabling you to use your HSA/FSA funds for the purchase.
You can find out more here
Have any Questions?
We are happy to help:

Chat to us using our website Live Chat.

Send us an email to hello@bionicgym.com.
Have any Questions?
We are happy to help:

Chat to us using our website Live Chat.

Send us an email to hello@bionicgym.com.

Call us on +1 (213) 259-8831.

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